Live Casino Online

Live Dealer

Now you can enjoy the authentic casino experience from the confort of your home. With the highest quality streaming video and instant acceess flash-based games, this is the best-in-breed gaming experience available in Europe. Live Dealer features highly trained international staff, who provide authentic and exciting Live Dealer action across player favorites such a Blackjack, Roulette and Baccarat.

Live Dealer Highlights

• Exceptional-quality streaming full screen video.
• Widescreen format for increased picture clarity.
• Real casino look and feel from purpose-built studio utilising authentic tables and cards.
• Highly-trained, professional dealers - a real touch of class.
• Live table previews, chat features and other superior game features.

Live Dealer FAQ

Games are availeble in English. We are working on all other languages that we support on Live Casino.

The dealers are a mix of Asian and non-Asian (including Australian, American and European) staff. They have been trained by the staff at the Grand Lisboa Casino in Macau. They are highly professional, for example, they stand as opposed to sit while dealing.

Yes. Players type in their side of the conversation, and the dealers answer verbally. They can answer any questi ons about the games that a player may have, but do not have access to any account information. Any abusive language will result in the player's chat privileges being suspended.

No, players can only play at one live dealer table at a time. However, players can play our casino games while playing in the live casino.

Live dealer games require relatively modest player IT set-ups, operating well with Internet connection speeds as low as 400 kb/second and on computers with a RAM as low as 512 MB.

The quality of the player's Internet connection has an influence on the quality of the video stream. The product is optimised to run on a broadband Internet connection, so we do not recommend playing using slower connection. If the player's connection is constantly interrupted, they can try to improve the quality of the video stream by closing other windows, reducing the picture quality from the game menu, or reducing the size of their browser window.

No, the interface is Flash-based and no download is required.

Players will be able to use their existing accounts to access the Live Dealer games.

Yes. Please, see Participation Terms of casino bonuses.

Players can review their own game play from the Live Dealer interface for game level details, and use the 'My Casino Account' interface for their transactional history.

In the unlikely event that the dealer makes a mistake the pit boss will be called. If the game can be continued fairly then it will do so, otherwise the game will be cancelled and all bets will be returned.

If the player cannot reconnect in time to make a decision, all bets that have been placed will stand and the game will continue. The player can check their result by clicking on the "History" button in the Live Dealer game window.

There are live dealer tables running 24/7.

No

Yes